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Frequently asked questions

We recommend referring to our size chart for accurate measurements and fit guidance. If you need further assistance, feel free to contact our Customer Service team at if you need a recommendation.

Return Policy:

At Gobez, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns within 30 days of purchase.

Conditions for Returns:

  1. Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
  2. Returns must be initiated within 30 days of the purchase date.
  3. Proof of purchase, such as your order confirmation or receipt, is required for all returns.

How to Initiate a Return:

To start the return process, please contact our Customer Service team at with your order details. Our team will guide you through the return process and provide you with a return authorization.


Once we receive your returned item, it will be inspected to ensure it meets our return conditions. Upon approval, we will issue a refund to your original payment method within 30 days. Please note that shipping charges are non-refundable.


Unfortunately, we do not offer direct exchanges at this time. If you need a different size or color, please initiate a return for the item you wish to exchange and place a new order for the desired item.

Final Sale Items:

Items marked as final sale are non-returnable and non-refundable.

Questions or Concerns:

If you have any questions or concerns about our return policy, please don't hesitate to contact us at We're here to help!

  • Shipping is to be paid by the customer. We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location and selected shipping method.

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's progress.

Orders can typically be modified or canceled within a short timeframe after placing your order. Please contact our Customer Service team at as soon as possible with your order details to request changes or cancellations.

Care instructions are provided on each product page and garment tag. We recommend following these instructions carefully to ensure the longevity and quality of your purchase.

Occasionally we offer special discounts and offers to our subscribers. If you'd like to receive these offers in the future, be sure to subscribe by filling out the stay in the know form at the bottom of the page!

Yes, you can follow us on instagram or subscribe using the stay in the know form at the bottom of the page to get access to upcoming events and promotions.

Contact We're here to assist you with any questions or concerns you may have.